We have published a new report called "Case Handling Detail.” This report allows users and managers to review the time frames from the time a report is ready for review to the time it is first viewed. We have also added a calculation to show the number of days from the billed date of the report to the date of first disposition code.

Go to “Management Reports” from our access center, select “Case Handling Detail.”

We provide details on: We have also added a "Graph It" button for this report. You will see this in other report options as we continually enhance the report functions for you. Please give it a try.